Keep Your Patients Engaged and Coming Back
Patients who feel cared for after they leave your office stay loyal and refer their friends. Our virtual assistants handle all your outbound calls—checking on recovery, recovering no-shows, and booking pending treatments. Let us grow your practice while your in-house team focuses on the front desk.
Never Let a Patient Slip Through the Cracks Again
Following up with patients consistently is the easiest way to prevent schedule gaps, improve care compliance, and build a practice that patients refuse to leave. But for a busy front desk, making dozens of outbound phone calls is usually the first thing that gets pushed to tomorrow.
Our virtual assistants take over your entire patient outreach workflow. We check on patients after difficult procedures, reach out to people who are overdue for their six-month cleanings or annual wellness visits, and personally call patients who missed their appointments to get them rescheduled.
Every patient gets a friendly call. Every concern is documented in your EHR. And your schedule stays full without adding any extra stress to your current staff.
What Our Outreach Team Handles
We do more than just leave voicemails. We actively engage your patients to drive revenue and build trust.
Post-Visit Check-Ins
We call patients 24 to 48 hours after extractions, surgeries, or complex procedures to ensure they are healing well and answer basic administrative questions.
No-Show Recovery
When a patient misses an appointment, we reach out immediately with a friendly call to find out what happened, resolve any barriers, and get them back on your schedule.
Care Gap Outreach
We filter your database for patients who are overdue for wellness checks, cleanings, or chronic care management and call them personally to book their next visit.
Satisfaction Surveys
We conduct brief, friendly satisfaction surveys after appointments to gather honest feedback, allowing you to fix internal issues before they become public problems.
Treatment Plan Follow-Up
Patients often leave without booking their recommended treatments due to cost concerns. We follow up on pending treatment plans, answer billing questions, and close the schedule gap to bring that revenue back to your practice.
Online Reputation Building
During our follow-up calls, when a patient expresses how happy they are with your care, our assistants personally guide them to leave a 5-star review on Google or Yelp, organically boosting your local ranking.
Common Questions About Patient Outreach
Your Patients Deserve to Hear From You
Start your 14-day free trial today. We handle every follow-up call so no patient feels forgotten, and no opportunity to rebook is ever missed. No credit card required.