Flexteem Virtual Receptionist
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- Ready to start working in 72 hours
- Flexible contracts (cancel anytime)
- 14-day risk free trial included
Never Miss a Patient Call Again. Virtual Receptionists for $9.25/hr.
Every call your practice misses is a patient who may not call back. Our dedicated, HIPAA-compliant virtual assistants connect directly to your VoIP system to answer inbound calls, screen patients, route messages, and conduct outbound patient outreach. We match you with an assistant in exactly 72 hours.
HIPAA Compliant
Matched in 72 Hours
Plugs into Your Phones
No Credit Card Required
Your Phones Are Always Covered
Missed calls mean missed revenue and frustrated patients. But asking your front desk staff to deliver great in-person care while also managing a ringing phone system is not realistic. Something always gets shortchanged.
Our virtual assistants connect directly to your cloud phone system and handle all incoming and outgoing calls on your behalf. From routing messages to the right person to calling patients with appointment reminders, we keep your communication running smoothly all day.
Every call is handled with HIPAA-compliant professionalism that reflects well on your practice, and your in-house team can stay focused on the patients standing right in front of them.
Virtual Receptionist Versus In-House Front Desk
A ringing phone should not force you into paying inflated local wages just to keep up.
Traditional In-House Receptionist
- $18 to $22 per hour average wage
- Plus costly benefits and payroll taxes
- High turnover rate (less than 18 months)
- Often distracted by in-office walk-ins
The Bottom Line
A full-time in-house receptionist costs your practice over $4,000 per month. A full-time Flexteem virtual assistant costs exactly $1,480 per month. That means your practice saves more than $30,000 every single year, and your phones actually get answered.
We Plug Directly Into Your Cloud Phones
No need to change your phone number or buy new equipment. We connect to the VoIP system you already use.
RingCentral
Weave
Mango Voice
GoToConnect
What Is Included in Call Handling
Inbound Call Answering
Every incoming call is answered promptly with a professional greeting tailored to your practice name and style.
Outbound Calling
We reach out to patients for appointment confirmations, recall scheduling, wellness checks, and follow-up calls so nothing slips through.
Patient Screening
We make pre-appointment screening calls to verify patient information and make sure patients are prepared for their upcoming visits.
Message Routing
We take messages accurately and get them to the right person on your team right away, so nothing gets lost or delayed.
Call Documentation
Every call is logged with notes and outcomes entered directly into your EHR or practice management system so your team always has a full picture.
After Hours & Overflow
Extended hours and overflow support so patients can always reach your practice, even when call volumes are high or your office is closed.
FAQ
Yes. Our assistants work directly with modern Voice over IP (VoIP) phone systems like RingCentral, Weave, Mango Voice, GoToConnect, and many others. They answer calls securely over the internet as if they are sitting right at your front desk.
Our virtual assistants do not provide medical advice, but they are trained on strict protocols for handling urgent situations. They follow your clinic's specific emergency procedures, which typically means advising the patient to call 911 or immediately routing the call to your on-call clinician.
Yes. Because we work inside your EHR or practice management system, our virtual assistants log every interaction so your in-house staff always has a complete, current record of all patient communications.
Never Miss a Patient Call Again
Start your 14-day free trial and see what professional call handling does for your practice. Get matched in 72 hours. No credit card needed.