Flexteem Virtual Assistant
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- Ready to start working in 72 hours
- Flexible contracts (cancel anytime)
- 14-day risk free trial included
Your Hospice Team Should Be With Patients and Families, Not Managing Paperwork
Flexteem provides HIPAA-compliant virtual assistants for hospice agencies across all 50 states. We handle rapid referral intake, Medicare Notice of Election (NOE) documentation, IDG meeting support, and 13-month bereavement coordination. Starting at $9.25 per hour. We match you with an assistant in 72 hours.
HIPAA Compliant
Matched in 72 Hours
Flexible Contracts
No Credit Card Required
Cancel Anytime
Let Your Clinical Team Be Fully Present With Patients and Families
Hospice care demands speed, absolute compliance, and deep compassion. While your clinical team is providing end-of-life care and supporting families through their hardest moments, the administrative side of your agency still needs to run flawlessly. Referrals come in fast, Medicare NOE deadlines do not move, and grieving families need timely communication.
Our virtual assistants handle hospice administrative tasks with extreme professionalism and care. We process referrals quickly to ensure prompt admission, manage Medicare billing with proper Notice of Election documentation, coordinate IDG (Interdisciplinary Group) meeting materials, and run your full 13-month bereavement follow-up program so nothing gets missed.
Starting at just $9.25 per hour with no long-term contracts, you get HIPAA-trained support that understands the weight and importance of the work your agency does.
What We Handle for Your Agency
Rapid Referral Intake
We process incoming hospital and physician referrals within hours, completing documentation and insurance verification so patients can be admitted without delays.
Insurance Verification
We verify hospice benefits under Medicare, Medicaid, and private insurance so your team knows coverage is confirmed before admission and billing can proceed cleanly.
Family Communication
We handle family calls, inquiries, and care coordination with professionalism and sensitivity, keeping families informed without adding to your clinical team's workload.
IDG Meeting Support
We compile, organize, and track documentation for Interdisciplinary Group (IDG) meetings so your clinical team can focus on the patient plan of care.
Medicare NOE & Billing
We handle hospice billing, including the timely filing of Notice of Election (NOE) documentation, so your Medicare reimbursements come through without costly penalties.
Bereavement Coordination
We coordinate your mandatory 13-month bereavement program, including mailing schedules and gentle family follow-up calls, ensuring full Medicare compliance.
Virtual Assistant Versus In-House Agency Staff
Most hospice agencies don't realize how much overhead they lose on traditional office coordinators.
Traditional In-House Hire
- $18 to $22 per hour average wage
- Plus costly benefits and payroll taxes
- Average employee stays less than 18 months
- Lost productivity due to sick days
The Bottom Line
A full-time in-house coordinator costs your agency over $4,000 per month when you factor in hidden costs. A full-time Flexteem virtual assistant costs exactly $1,480 per month. That means your agency saves more than $30,000 every single year while improving compliance.
Why Hospice Agencies Choose Flexteem
Trained in Hospice Compliance
Our assistants understand NOE submission timelines, IDG preparation, and Medicare recertification rules specific to hospice agencies from day one.
Works Inside Your Software
Our assistants are experienced with Homecare Homebase, Axxess, WellSky, MatrixCare, and HospiceTools. We learn your exact setup during onboarding.
Far Less Than an In-House Hire
At $9.25 per hour you get a skilled, dedicated admin professional without payroll taxes, benefits, sick days, or months of recruiting and onboarding time.
Common Questions
Yes. Our assistants are experienced with Homecare Homebase, Axxess, Kinnser (WellSky), HospiceTools, and MatrixCare. During onboarding, we learn your exact setup and workflows so there is no disruption to daily operations.
Yes. Our assistants are trained to communicate with hospice patient families with deep empathy, patience, and discretion. Every interaction is handled in a way that reflects the compassionate values of your agency.
We match you with a dedicated assistant within 72 hours of your consultation. Your 14-day free trial starts right after onboarding with no credit card required.
No. There are no long-term contracts. You start with the 14-day free trial and can adjust your hours or cancel at any time with no penalties.
Your Team Has Enough to Carry. Let Us Handle the Admin.
Start your 14-day free trial today. We take the administrative work completely off your team so they can stay present with the patients and families who need them most. No credit card needed.