The Dental Staffing Crisis

Dental practices across the country are facing unprecedented staffing challenges. Front desk turnover is at an all-time high, with the average dental front office employee staying less than 18 months. Each turnover costs your practice thousands in recruiting, training, and lost productivity.

Beyond staffing, dental practices face unique administrative burdens: complex insurance verification across multiple payers (Medicaid, PPO, HMO), time-consuming recall list management, and the constant pressure to keep the schedule full. Your front desk team is overwhelmed, and patients feel it.

Flexteem provides a solution: dedicated, HIPAA-trained virtual assistants who specialize in dental practice support. Starting at just $8/hour with no contracts, you can get the help you need without the overhead of a full-time hire.

Smiling dental team professional

Services for Dental Practices

Scheduling & Reactivation

Appointment booking, confirmations, and dormant patient reactivation campaigns.

Insurance Verification

Real-time eligibility checks for all dental insurance plans including Medicaid and PPO.

Dental Billing

Claims submission, payment posting, denial management, and AR follow-up.

Call Handling

Answer calls, schedule appointments, and handle patient inquiries professionally.

Recall & Reactivation

Hygiene recall management and treatment plan follow-up campaigns.

Front Desk Support

Complete remote front desk coverage including email and fax management.

Dental Insurance Expertise

Our virtual assistants are trained on the specific requirements of dental insurance plans including:

Medicaid Dental

  • UHC Community Plan
  • DentaQuest
  • Liberty Dental
  • CT Husky

PPO Plans

  • Delta Dental
  • Cigna Dental
  • MetLife
  • Guardian

HMO Plans

  • Cigna DHMO
  • Regional HMOs

FAQ

Yes! Our assistants are experienced with Dentrix, Eaglesoft, Open Dental, and virtually all dental practice management systems. We'll train on your specific software during onboarding.
We can match you with a dedicated assistant within 48 hours of your consultation. Your 14-day free trial begins immediately after onboarding.
Absolutely. Our dental virtual assistants receive specialized training in dental terminology, procedures, and insurance requirements. They understand the difference between a prophy and SRP, and know how to verify coverage for crowns, implants, and orthodontics.

Ready to Transform Your Dental Practice?

Start your 14-day free trial today. No credit card required.

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