Is Your Dental Practice Losing Money Because of Front Desk Turnover?

If you have lost a front desk employee recently, you already know how fast things fall apart. The phones get missed, insurance verifications do not happen, and your schedule starts to slip. Every time someone walks out the door, your practice absorbs thousands of dollars in recruiting costs, training time, and unworked claims.

Meanwhile, your remaining staff are doing the work of three people. The hygiene recall list sits untouched. Phones go straight to voicemail. Patients quietly take their business elsewhere. The revenue loss builds silently until you finally see it hurt your bottom line.

Flexteem is the ultimate risk-free solution. Our dedicated virtual dental assistants integrate directly into your practice. They work in your software and handle your phones for a fraction of the cost of an in-house hire. Starting at just $9.25 per hour with no setup fees and totally flexible contracts.

Dental practice virtual assistant supporting front desk operations remotely

Virtual Dental Assistant Versus Traditional In-House Staff

Most dental practices do not realize how much money they are losing on traditional front desk overhead.

Flexteem Virtual Assistant

  • Flat rate of $9.25 per hour
  • Zero payroll taxes and zero benefits
  • No recruiting fees or training costs
  • Ready to start working in 72 hours
  • Flexible contracts (cancel anytime)
  • 14-day risk free trial included

Traditional In-House Hire

  • $18 to $22 per hour average wage
  • Plus costly benefits and payroll taxes
  • Thousands of dollars to recruit and train
  • Average employee stays less than 18 months
  • Lost productivity due to sick days
  • No trial period to see if they fit

The Bottom Line

A full-time in-house hire costs your practice over $4,000 per month when you factor in hidden costs. A full-time Flexteem virtual assistant costs exactly $1,480 per month. That means your practice saves more than $30,000 every single year without sacrificing quality.

We Already Know Your Practice Software

You do not have the time to teach someone the basics. Our virtual assistants are highly trained on the leading dental software platforms.

Dentrix Software Dentrix
Dentrix Ascend Software Dentrix Ascend
Eaglesoft Software Eaglesoft
Open Dental Software Open Dental
Curve Dental Software Curve Dental
Overjet Dental AI Software Overjet
Plus Expert Verification & Billing For All Major Insurances:
Delta Dental Delta Dental
Cigna Cigna
MetLife MetLife
Aetna Aetna
Blue Cross Blue Cross
Guardian Guardian
UHC Community Plan UHC Community
DentaQuest DentaQuest
Liberty Dental Liberty Dental
MCNA Dental MCNA Dental
CT Husky CT Husky
Delta Dental Delta Dental
Cigna Cigna
MetLife MetLife
Aetna Aetna
Blue Cross Blue Cross
Guardian Guardian
UHC Community Plan UHC Community
DentaQuest DentaQuest
Liberty Dental Liberty Dental
MCNA Dental MCNA Dental
CT Husky CT Husky

Ironclad Security and Strict HIPAA Compliance

We protect your practice and your patient data as fiercely as you do.

Before any Flexteem virtual assistant is given access to your practice management software or patient records, we execute a legally binding Business Associate Agreement directly with your office. We absolutely require this federal HIPAA contract to be signed before our team begins any work. We take your security seriously, ensuring your practice is always protected.

Everything Your Dental Virtual Assistant Will Handle

Our dental virtual assistants handle the heavy lifting on the administrative side, so your doctors and hygienists can focus purely on patient care.

Scheduling & Patient Reactivation

Appointment booking, fast confirmations, rescheduling, and calling patients who are overdue to come back to the office.

Insurance Verification & Eligibility

Real-time eligibility checks for Medicaid, PPO, HMO, and all major dental insurance companies before every appointment.

Dental Billing and Follow-Up

Swift claims submission, accurate payment posting, denial management, and aggressive collections follow-up to protect your revenue.

Inbound & Outbound Calls

We answer incoming calls professionally, handle patient questions, and confidently make outgoing calls on your behalf.

Hygiene Recall Management

We work tirelessly through your recall list to get overdue hygiene patients back in the chair and follow up on unscheduled treatment plans.

Prior Authorizations

Submit, track, and follow up closely on all prior authorizations and predeterminations with major insurance providers.

Patient Intake and Registration

We manage digital intake forms, patient demographic entry, consent documents, and seamless new patient onboarding.

Total Remote Front Desk Support

Complete daily administrative support, covering your practice email, fax management, chart preparation, and staff cover.

Virtual Assistants Trained for Your Specific Dental Specialty

Every dental specialty has its own billing rules and daily challenges. Our virtual assistants are trained on your exact specialty before they start working.

General Dentistry

Complete front desk support for family dental practices. We cover daily scheduling, accurate billing, hygiene recall, and deep insurance verification.

Pediatric Dentistry

Expert Medicaid billing support, clear parent communication, and high volume scheduling management specifically for pediatric offices.

Orthodontics

We handle treatment plan follow up calls, insurance authorizations, payment plan coordination, and dedicated orthodontic billing.

Oral Surgery

Precise surgical authorizations, medical billing cross over, coordination between different payers, and gentle post-operative follow up calls.

Endodontics and Periodontics

Smooth referral coordination with general dentists, specialized insurance verification, and consistent treatment plan follow up.

Dental Groups with Multiple Locations

Unified administrative support across all of your practice locations. Keep your processes smooth and your overhead extremely low.

What Practice Owners Say About the Flexteem Experience

★★★★★
"Flexteem provided us with a dedicated virtual assistant who integrated perfectly into our workflow. Before they started, we signed a strict HIPAA agreement which gave me total peace of mind. They do not just answer phones. They actually understand the dental industry. Highly recommended for any busy practice."
Dr. Lionel Vera Pediatric Dentistry on Kimball
★★★★★
"Managing a large dental group requires partners who understand the nuances of high volume care. Flexteem provided us with a scalable solution. Their team integrated seamlessly into our software, significantly reducing our overhead while our patient satisfaction scores went up."
Vanessa Diaz Operations Manager, Group Practice

Frequently Asked Questions About Virtual Dental Assistants

Flexteem virtual dental assistants start at just $9.25 per hour. We offer flexible agreements with absolutely no hidden costs. Your first 14 days are completely free. Compare that to a traditional in-house employee who costs around $22 per hour plus benefits and taxes. Most dental practices save over $30,000 a year by switching to our service.
We move fast. We match you with a fully trained virtual dental assistant within exactly 72 hours of your free consultation. Once your HIPAA security agreement is signed, your 14-day free trial starts immediately. You do not even need a credit card to get started.
Yes. Every single Flexteem virtual assistant is deeply trained on HIPAA privacy laws. Most importantly, we mandate a legally binding Business Associate Agreement (BAA) to be signed before any assistant ever accesses your software or views patient data. We take your security very seriously.
Not at all. We operate entirely on flexible contracts. This means you have the power to cancel your service at any time if it is not the perfect fit for your dental office. We want to earn your business every month.
Absolutely. Our dental assistants receive specialized training in clinical terminology, procedure codes, and detailed insurance requirements. They know the difference between a standard prophy and scaling/root planing, and they know exactly how to verify coverage for complex procedures like implants and oral surgery.
Yes. You can add or reduce hours whenever you need to, without any penalties. Whether you need part-time help to clear out an old A/R report or a full-time dedicated assistant to run your front desk, Flexteem adjusts to fit your practice perfectly.

Ready to Finally Get Your Front Desk Under Control?

Start your free 14-day trial today and we will have a highly trained dental assistant working in your practice in exactly 72 hours. No credit card is required. Our flexible contracts mean you can walk away at any time if it is not the perfect fit.

Call Now Start Free Trial