Flexteem LLC
30 N Gould St Ste R Sheridan WY 82801 US
+1-213-291-9220 [email protected]
Questions? Call us now: +1 (213) 291-9220
HIPAA Compliant
All 50 States
Starting at $9.25 Per Hour
14 Day Free Trial
No Credit Card Needed

Give Your Providers More Time With Patients

Whether you run a solo family practice or a multi-provider specialty group, administrative demands keep growing. Prior authorizations, insurance calls, referral paperwork, and billing follow-up pile up fast and pull your providers away from the patients who came in to see them.

Our virtual assistants are trained for physician office operations. We work inside your EHR to manage patient scheduling, verify insurance benefits, process referrals with complete documentation, and track prior authorizations from submission to approval.

Starting at $9.25 per hour with no long-term contracts, you get HIPAA-trained admin support that understands the demands of a busy medical practice and keeps things moving without adding overhead.

Virtual assistant supporting a physician practice with scheduling and insurance verification

Virtual Assistant Versus Traditional Front Desk Staff

Most practice managers don't realize how much of their budget is drained by traditional front-desk overhead.

Flexteem Virtual Assistant

  • Flat rate of $9.25 per hour
  • Zero payroll taxes and zero benefits
  • Ready to start working in 72 hours
  • Flexible contracts (cancel anytime)
  • 14-day risk free trial included

Traditional In-House Hire

  • $18 to $22 per hour average wage
  • Plus costly benefits and payroll taxes
  • Average employee stays less than 18 months
  • Lost productivity due to sick days

The Bottom Line

A full-time in-house medical receptionist costs your practice over $4,000 per month when you factor in hidden costs. A full-time Flexteem virtual assistant costs exactly $1,480 per month. That means your practice saves more than $30,000 every single year while getting faster prior auths and cleaner claims.

We Already Know Your EHR

You don't have time to teach basic software. Our virtual assistants are trained on the leading Electronic Health Record platforms used by medical practices today.

Epic Systems Software Epic
Athenahealth Software Athenahealth
eClinicalWorks Software eClinicalWorks
Kareo Medical Software Kareo / Tebra
DrChrono EHR Software DrChrono

Ironclad Security and Strict HIPAA Compliance

We protect your practice and your patient data as fiercely as you do.

Before any Flexteem virtual assistant is given access to your EHR or patient records, we execute a legally binding Business Associate Agreement directly with your practice. We absolutely require this federal HIPAA contract to be signed before our team begins any work. We take your security seriously, ensuring your operations are always protected.

What We Handle for Your Practice

Appointment Scheduling

We manage your full appointment calendar inside your EHR so patients get seen on time and your schedule stays organized without gaps or double-bookings.

Insurance Verification

We verify patient eligibility and benefits in real time across all major medical payers including Medicare and Medicaid so there are no billing surprises after the visit.

Medical Billing & Denials

We handle CPT and ICD-10 coding support, submit claims accurately, and follow up relentlessly on denials so your revenue cycle stays healthy.

Patient Communication

We handle inbound calls, send appointment reminders, and manage post-visit follow-up so patients stay engaged and your staff stays available for in-office needs.

Referral Coordination

We manage incoming and outgoing specialist referrals with complete clinical documentation so nothing falls through the cracks between providers.

Prior Authorization

We handle prior authorization submissions and tracking for medications, imaging, and procedures so your patients get the care they need without delays caused by paperwork.

Join Healthcare Practices Nationwide

Trusted by practices across 38 states to handle the administrative work so clinicians can focus on care.

4.9/5
Client satisfaction
72hr
Average match time
$9.25
Starting hourly rate
14 days
Risk-free trial
★★★★★

"Within 72 hours we had someone trained on our system handling insurance verifications. No-shows dropped and we got our weekends back."

Dr. Lionel Vera
Pediatric Dentistry on Kimball · Flexteem Client

Want to speak with a current client? Request a reference on your discovery call.

Why Physician Practices Choose Flexteem

Trained in Medical Practice Operations

Our assistants understand EHR workflows, prior authorization processes, ICD-10 and CPT coding support, and referral coordination for both primary care and specialty practices.

Works Inside Your EHR

Our assistants work directly inside Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, and other major systems. No new tools, no workflow disruption.

Far Less Than an In-House Hire

At $9.25 per hour you get a skilled dedicated admin professional without payroll taxes, benefits, sick days, or the months it takes to recruit and onboard someone new.

Common Questions

Yes. Our virtual assistants are experienced with Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, and other EHR and practice management systems. We learn your exact setup during onboarding so there is no disruption to your workflow.
Yes. Our virtual assistants receive training in medical terminology so they can document encounters accurately, process referrals with the right clinical detail, and communicate professionally with other providers and payers.
We match you with a dedicated assistant within 72 hours of your consultation. Your 14-day free trial starts right after onboarding with no credit card required.
No. There are no long-term contracts. You start with the 14-day free trial and can adjust your hours or cancel at any time with no penalties.

Your Providers Should Be With Patients, Not on Hold With Insurance

Start your 14-day free trial today. We handle the admin so your practice runs smoothly and your providers stay focused on care. No credit card needed.

Call Now Start Free Trial