Flexteem Virtual Assistant
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- Ready to start working in 72 hours
- Flexible contracts (cancel anytime)
- 14-day risk free trial included
Your Nursing Home Staff Should Be With Residents, Not Behind a Screen
Flexteem provides HIPAA-compliant virtual assistants for nursing homes and skilled nursing facilities across all 50 states. We handle admissions coordination, Medicare and Medicaid billing, resident records, MDS support, and family communication. Starting at $9.25 per hour. We match you with an assistant in 72 hours.
HIPAA Compliant
Matched in 72 Hours
Flexible Contracts
No Credit Card Required
Cancel Anytime
Give Your Clinical Staff the Space to Focus on Residents
Nursing homes and skilled nursing facilities carry a heavy administrative load. Strict state compliance, complex Medicare and Medicaid billing, MDS coordination, and constant family communication put enormous pressure on your on-site staff and pull their attention away from the residents who need them.
Our virtual assistants are trained specifically for long-term care operations. From coordinating admissions and maintaining accurate resident records to serving as a reliable contact point for families, we fit into your daily workflow without disruption.
Starting at $9.25 per hour with no long-term contracts, you get HIPAA-compliant support that scales with your facility and keeps your staff focused on care.
Virtual Assistant Versus Traditional Facility Staff
Most SNFs do not realize how much operational budget is lost on traditional front-office overhead.
Traditional In-House Admin
- $18 to $24 per hour average wage
- Plus costly benefits and payroll taxes
- Thousands of dollars to recruit and train
- Lost productivity due to sick days
The Bottom Line
A full-time in-house hire costs your facility over $4,000 per month when you factor in hidden costs. A full-time Flexteem virtual assistant costs exactly $1,480 per month. That means your facility saves more than $30,000 every single year while maintaining strict compliance.
We Already Know Your SNF Software
Our virtual assistants are highly trained on the leading EHR and facility management platforms used in Skilled Nursing and Long-Term Care.
PointClickCare
MatrixCare
Net Health
SimpleLTC
Yardi
Ironclad Security and Strict HIPAA Compliance
We protect your facility and your resident data as fiercely as you do.
Before any Flexteem virtual assistant is given access to your facility management software or resident records, we execute a legally binding Business Associate Agreement directly with your SNF. We absolutely require this federal HIPAA contract to be signed before our team begins any work. We take your security seriously, ensuring your operations and surveys are always protected.
What We Handle for Your Facility
Admissions Coordination
We manage the full admissions process including pre-admission paperwork, payer verification, and keeping families informed so new residents are welcomed smoothly.
Billing and Claims
We handle Medicare, Medicaid, and private insurance billing cycles with accurate coding and persistent follow-up so your revenue stays on track.
Resident Records
We maintain accurate resident EHR records and keep documentation complete and HIPAA-compliant at all times so your facility stays audit-ready.
Call Handling
We handle inbound calls from families, vendors, and medical partners professionally so your on-site staff stays focused on residents.
Family Liaison
We serve as a dedicated contact for resident families, providing updates, coordinating visits, and answering questions with professionalism and care.
MDS Support
We provide administrative support for MDS coordination and tracking so your compliance documentation stays current and your assessments stay on schedule.
Join Healthcare Practices Nationwide
Trusted by practices across 38 states to handle the administrative work so clinicians can focus on care.
4.9/5
Client satisfaction
72hr
Average match time
$9.25
Starting hourly rate
14 days
Risk-free trial
★★★★★
"Within 72 hours we had someone trained on our system handling insurance verifications. No-shows dropped and we got our weekends back."
Dr. Lionel Vera
Pediatric Dentistry on Kimball · Flexteem Client
Want to speak with a current client? Request a reference on your discovery call.
Why Nursing Homes Choose Flexteem
Trained in Long-Term Care Operations
Our assistants understand SNF billing requirements, MDS documentation timelines, state compliance standards, and the unique operational demands of long-term care facilities.
Works Inside Your Software
Our assistants are experienced with PointClickCare, MatrixCare, NetHealth, and SimpleLTC. They learn your exact setup during onboarding with no disruption to daily operations.
Far Less Than an In-House Hire
At $9.25 per hour you get a skilled, dedicated admin professional without payroll taxes, benefits, sick days, or months of recruiting and onboarding a new employee.
Common Questions
Yes. Our virtual assistants are experienced with PointClickCare, MatrixCare, NetHealth, SimpleLTC, and other SNF software platforms. We learn your specific setup during onboarding so the transition is smooth with no disruption to daily operations.
Yes. Our billing specialists are trained in SNF billing including Medicare Part A and Part B, Medicaid, and managed care payer sources so they can support your revenue cycle from day one.
We match you with a dedicated assistant within 72 hours of your consultation. Your 14-day free trial starts right after onboarding with no credit card required.
No. There are no long-term contracts. You start with the 14-day free trial and can adjust or cancel at any time with no penalties.
Your Residents Deserve Staff Who Are Fully Present With Them
Start your 14-day free trial today. We take the admin completely off your team so they can stay focused on what they came to do. No credit card needed.