Dental Offices
Insurance verification, CDT billing, hygiene recall, scheduling, and Dentrix, Eaglesoft, and Open Dental management. From single-provider practices to multi-location groups.
Built by a Physician.
Designed for Healthcare.
Flexteem was founded by a medical doctor who spent years inside clinical systems and saw the same problem everywhere: great practices drowning in administrative work that should never fall on providers or front desk staff. We built the solution a physician would build. Clinical-grade privacy. Workflows that match how healthcare actually works. Assistants who arrive trained, not learning on your time.
How Flexteem Started
Dr. Adewale Daso trained in surgery, completed a postgraduate research degree, and spent years working inside healthcare systems across multiple countries. What he kept seeing was a version of the same problem: exceptional clinical work being undermined by administrative systems that could not keep up with patient demand.
Dental offices buried in insurance verification calls that ate the entire morning. Medical practices with prior authorizations sitting unsubmitted for days because nobody had time to chase them. Front desk staff burning out trying to handle phones, scheduling, billing, and patient communication simultaneously. Providers spending time on paperwork instead of patients. And underneath all of it, practices paying in-house admin rates that were eating into any possibility of growth.
The solutions most practices tried either did not work or made things worse. Generic virtual assistant companies that sent undertrained generalists who spent the first month learning what a CDT code is. Offshore call centers with no understanding of HIPAA. Staffing agencies that charged placement fees and offered no guarantee.
Dr. Daso built Flexteem to solve this properly. Over the past five years, he worked directly with dental and healthcare practices across all 50 US states, building a deep understanding of how the American healthcare system operates from an administrative standpoint. He designed the workflows himself as a physician, ensuring HIPAA compliance was built into every process from day one. Assistants are matched to practices based on actual specialty knowledge, not just availability. And every engagement starts with a 14-day free trial because a company founded by a physician should stand behind its own work the same way a physician stands behind a diagnosis.
Meet the Founder
Flexteem is not run by a generic staffing entrepreneur. It was built by a physician who has worked inside healthcare systems and knows exactly what good administrative support looks like and what happens when it is missing.
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Dr. Adewale Daso
MD, MSc
Founder and CEO
MD, MSc
Surgical Training
Oncology Research
HIPAA Expert
5+ Years US Healthcare
I am a medical doctor. I completed medical school and surgical training, and went on to earn a Master of Science degree with a research focus in oncology. Over the past five years, I have worked directly with dental and healthcare practices across the United States, which means I understand the American healthcare system from the inside. Not from a textbook. From being in the room, working alongside the people who run these practices every day.
That five years of direct partnership with US healthcare practices taught me something that most virtual assistant companies never learn: HIPAA is not an administrative formality. It is the legal and ethical framework that determines whether a patient trusts your practice with their most sensitive information. When I designed Flexteem's workflows, I applied the same standard a physician applies to patient confidentiality. Every process, every communication protocol, every data access rule was built with HIPAA compliance as the foundation, not bolted on at the end. A business associate agreement is signed before any assistant touches your patient data. That is not optional at Flexteem. It is how we operate.
The second thing those five years taught me was the difference between a qualified candidate and a warm body. Most virtual assistant companies recruit generalists and put them in front of healthcare practices that have complex, specialty-specific workflows. The practice then spends weeks teaching someone what a CDT code is, what a prior authorization requires, or how behavioral health billing differs from medical billing. That training time costs money and goodwill. At Flexteem, we only place assistants who already have the healthcare knowledge your practice requires. Our recruitment process is specifically designed to find candidates with healthcare backgrounds, relevant software experience, and a genuine understanding of clinical workflows. Not anyone who can type fast and answer phones.
We serve dental offices, physician practices, mental health and psychiatry, physical therapy and chiropractic, dermatology, specialty practices, nursing homes, home health and hospice, assisted living, and urgent care. That breadth is not accidental. It reflects five years of building systems that work across every corner of the US healthcare system, guided by a physician who understands what each specialty actually needs.
Why Flexteem Is Different
There are hundreds of virtual assistant companies. There is one founded and designed by a physician specifically for healthcare practices.
MD-Designed Workflows
Every process was designed by a physician with surgical training and clinical research experience. That means workflows that match how healthcare actually works, not how a general staffing company imagines it does. Insurance verification protocols built around what front desks actually face. HIPAA standards applied at the level a clinician would demand.
HIPAA Built From the Ground Up, Not Bolted On
Most virtual assistant companies add HIPAA training as a checkbox. At Flexteem, HIPAA compliance was the starting point, not an afterthought. Our founder designed every workflow as a physician who has been held to medical confidentiality standards throughout his career. Business associate agreements are mandatory and signed before any assistant accesses your software. Every assistant receives specialty-specific HIPAA training, because the privacy requirements for a mental health practice are different from those of a dental office, and our assistants know the difference.
Qualified Candidates, Not Generic Hires
We recruit assistants with actual healthcare backgrounds, not warm bodies who can type fast. Our recruitment process is specifically designed to source candidates who understand healthcare workflows, clinical terminology, and the administrative demands of your specialty before they ever start. A dental practice gets someone already trained in CDT coding and Dentrix. A mental health practice gets someone who understands behavioral health billing and SimplePractice. A nursing home gets someone who knows PointClickCare and Medicare billing. No learning on your time. No weeks of basic orientation.
Real Cost Savings, Not Just Hourly Rates
At $9.25 per hour, the savings are real. But the bigger cost savings come from not losing revenue to billing errors, not paying for prior authorizations that sit pending because nobody followed up, and not paying a full-time salary to someone who spends half their day on tasks a trained remote assistant handles in the background. Practices save over $30,000 per year on average.
A 14-Day Free Trial That Means Something
Most companies offer free trials on products that cost nothing to reset. We put a trained, matched assistant into your practice and ask you to evaluate real work over two full weeks. We do this because we are confident the work speaks for itself, and because a company founded by a physician should stand behind its product the same way a physician stands behind a diagnosis.
Your Team Stays. They Just Get Better Support.
We are not here to replace your in-office staff. We are here to take the tasks they dread most off their plate so they can do what they were actually hired to do. The practices that work with us find their front desk teams become the strongest advocates for keeping the assistant. When the insurance hold queues and verification calls disappear, people show up to work differently.
Every Corner of the Healthcare System
Five years of working directly with US healthcare practices across every specialty gave us the depth to serve all of them properly. Not adapted from a general template. Built for each one specifically.
Physician Practices
Prior authorizations, referral coordination, medical billing, appointment scheduling, and EHR management for general practice, internal medicine, and multi-specialty groups.
Mental Health and Psychiatry
SimplePractice and TherapyNotes management, behavioral health insurance verification, psychotherapy billing with correct CPT codes, and intake coordination designed around the specific privacy standards that protect mental health records.
Physical Therapy and Chiropractic
Insurance verification, visit authorization tracking, prior auth renewals, WebPT and ChiroTouch management, and recall outreach to keep schedules full.
Dermatology
Prior authorization for biologics including Dupixent and Skyrizi, medical versus cosmetic billing separation, Mohs procedure scheduling, and ModMed and Nextech management.
Specialty Practices
Cardiology, orthopedics, gastroenterology, ophthalmology, rheumatology, and neurology. Prior authorization management, referral coordination, procedure scheduling, and specialty billing with the correct modifiers for each specialty.
Nursing Homes and SNFs
Admissions coordination, Medicare and Medicaid billing, MDS support, family communication, and PointClickCare and MatrixCare management for skilled nursing facilities and long-term care.
Home Health and Hospice
Referral intake, OASIS tracking, PDGM billing, NOA authorizations, and clinician scheduling so field staff can focus on patients instead of paperwork.
Assisted Living and Urgent Care
Resident intake coordination, insurance verification, rapid registration support, call handling, and the administrative workflows that keep high-volume care settings running without bottlenecks.
Trusted by Industry Leaders
We don't just provide staff; we provide scalable operational solutions.
★★★★★
"Managing a large network of practices requires a partner who truly understands the nuances of high-volume care and revenue cycle management. Flexteem provided us with a highly scalable administrative solution. Their team integrated seamlessly into our HQRC workflow, significantly reducing our internal overhead while helping us maintain exceptional patient satisfaction scores. They are a trusted and vital part of our operational growth."Vanessa Cuevas Vice President of Operations, HQRCMS
Our Mission
To make exceptional administrative staffing accessible, affordable, and hassle-free for every healthcare practice in the United States — built to clinical standards by a physician, not adapted from a generic template by a staffing company.
Our Values
HIPAA-First Security
Every assistant goes through full HIPAA training before working with any practice. We sign Business Associate Agreements with all clients and follow strict data protection standards to keep patient information safe at all times.
Reliability
We match you with a dedicated assistant who learns your practice and stays with you. No rotating contractors, no starting over every few months. Just consistent, dependable support you can count on.
Affordability
Our assistants start at just $9.25 per hour. No setup fees, no hidden costs, no long-term commitments. Good staffing support should not require a huge budget, and with Flexteem it does not.
Flexibility
You can add hours or scale back at any time with no penalties. Whether you need part-time coverage or a full-time assistant, we adjust to fit where your practice is right now.
Patient-Centered Service
At the end of the day, everything we do is about helping your patients get better care. When your front desk runs smoothly, your team has more time for the people who need them most.
4+
Years in Business
50
States Served
$9.25/hr
Starting Price
14 Days
Free Trial
See What We Have Done for Practices Like Yours
Two real stories from real practices that stopped losing revenue and started growing.
Case Study
How One Practice Lost Over $100,000 in Revenue Without Knowing It
Gaps in insurance verification tracking were quietly costing a healthcare practice more than $100,000 a year. This is how they found out and how Flexteem stopped the losses within weeks.
Read the full story →Case Study
They Were Open 4 Days a Week. Now They See Patients Every Day.
A healthcare practice was closing three days a week because the admin load was too heavy to manage. After adding a Flexteem assistant, they expanded to seven days without a single new in-office hire.
Read the full story →Ready to Meet Your Virtual Assistant?
Start your 14-day free trial and see the difference a trained, dedicated virtual assistant makes for your practice. No credit card needed.