Virtual Assistants That Keep Your Practice Running — Starting at $8/hr

HIPAA-compliant front-desk, billing, insurance, and admin support for dental and medical practices across the U.S. Try us free for 14 days.

Professional Flexteem virtual assistant with headset providing remote healthcare support
HIPAA Compliant
4+ Years Experience
No Contracts
Cancel Anytime
No Hidden Fees

Built for Dental & Healthcare Practices

We provide virtual assistants to a wide range of healthcare facilities across all 50 states.

Dental Offices

General, pediatric, ortho, perio, endo, prostho, oral surgery.

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Primary Care & Physician Practices

Family medicine, internal medicine, specialists.

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Nursing Homes & Assisted Living

SNFs, memory care, CCRCs, assisted living.

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Home Health & Hospice

Home health agencies, hospice, OASIS, PDGM support.

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Mental Health & Behavioral Health

Therapy practices, psychiatry, addiction treatment.

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Urgent Care & Specialty Clinics

Urgent care, ASCs, PT/rehab, chiropractic, more.

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Everything Your Front Desk Needs — Done Remotely

Scheduling & Patient Reactivation

Appointment booking, rescheduling, confirmations, and dormant patient reactivation.

Insurance Verification & Eligibility

Real-time eligibility checks for Medicaid, PPO, HMO, and all major payers.

Insurance Pre-Authorization

Submission, tracking, appeals, and pre-determinations.

Dental & Medical Billing

Charge entry, claims, payment posting, denials, AR follow-up, aging reports.

Patient Intake & Registration

Digital intake forms, demographics, consent, new patient onboarding.

Call Handling (Inbound & Outbound)

Answer calls, screen, route messages, confirm appointments, patient outreach.

Treatment & Hygiene Recall Reactivation

Recall lists, overdue hygiene, treatment plan follow-up campaigns.

Medical Documentation & Transcription

Chart entry, transcription, scanning, uploading, record maintenance.

Patient Follow-Ups

Post-visit check-ins, surveys, care-gap outreach, no-show recovery.

Virtual Front-Desk & Admin Support

Full remote front-desk coverage, staff absence fill-in, email/fax handling.

Insurance Checklist & Payer Management

Payer checklists, requirement tracking, documentation completeness.

Professional medical billing specialist working at computer with dual monitors

Insurance expertise: We handle Medicaid (UHC Community Plan, DentaQuest, Liberty, CT Husky), PPO (Aetna, Anthem/BCBS, Cigna, Delta Dental, MetLife, Guardian, United Healthcare), and HMO (Cigna DHMO) plans.

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Get Started in 3 Simple Steps

1

Tell Us What You Need

Schedule a free consultation. We learn about your practice, workflow, and pain points.

2

We Match You in 48 Hours

We pair you with a trained, HIPAA-compliant virtual assistant who knows your specialty and systems.

3

Your 14-Day Free Trial Begins

Your assistant starts handling calls, scheduling, billing, and more — from day one. No credit card required.

Start Your Free Trial
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Years Serving Healthcare
$0/hr
Starting Price, No Contracts
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Free Trial, Full Access
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HIPAA Compliant Staff

What Practice Owners Say About Flexteem

"Since partnering with Flexteem, our front desk runs smoother than ever. Their virtual assistant handles insurance verification and scheduling so our in-office team can focus on patients."
Dr. Sarah Chen Smile Bright Dental
"We were drowning in recall lists and missed calls. Flexteem gave us a dedicated assistant who reactivated over 200 patients in the first month."
Michael Rodriguez Office Manager, Park Avenue Dental
"The 14-day free trial convinced us. We signed on permanently after week one. Best decision for our practice."
Dr. James Wilson Family Care Medical Group

These are sample testimonials. Replace with real client testimonials as they become available.

We Know Your Insurance Plans

Medicaid

  • UHC Community Plan
  • DentaQuest
  • Liberty Dental
  • CT Husky
  • MCNA

PPO / Non-Medicaid

  • Aetna
  • Anthem/BCBS
  • Cigna
  • Delta Dental
  • MetLife, Guardian
  • United Healthcare, Humana

HMO

  • Cigna DHMO
  • Regional HMOs

Our team is trained on the specific requirements of each payer — from eligibility checks to claims submission and appeals.

See Our Insurance Services

Resources for Smarter Practice Management

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Frequently Asked Questions

A virtual assistant is a remote, trained professional who handles administrative tasks for your dental practice — like answering phones, scheduling appointments, verifying insurance, processing billing, and following up with patients. They work from a remote location but integrate fully into your practice's systems and workflows, just like an in-office team member.
Our virtual assistants start at just $8 per hour. There are no contracts, no setup fees, and no hidden costs. Your first 14 days are completely free — no credit card required. Rates are negotiable based on volume and scope.
Yes. All Flexteem assistants are HIPAA-trained and work in full compliance with HIPAA privacy and security standards. We take data protection seriously and implement strict protocols to safeguard all patient information.
Our assistants are experienced with Dentrix, Eaglesoft, Open Dental, eClinicalWorks, Athenahealth, Epic, Kareo, DrChrono, AdvancedMD, Practice Fusion, NextGen, and virtually any EHR or practice management system your office uses.
Absolutely. You can add or reduce assistant hours at any time with no penalties. Whether you need part-time support or a full-time dedicated assistant, Flexteem scales with your practice.
If you love your assistant, simply continue at $8/hr. If it's not the right fit, walk away — no questions asked, no charges, no obligations.

Ready to Simplify Your Staffing?

Start your 14-day free trial today. No credit card required.

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