Flexteem Virtual Assistant
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- No recruiting fees or training costs
- Ready to work inside your EHR in 72 hours
- Flexible contracts with no lock-in
- 14-day risk-free trial included
Your Specialists Belong With Patients.
Not Chasing Prior Auths at $9.25 Per Hour.
Specialty practices carry the highest administrative load in outpatient medicine. Prior authorizations that require peer-to-peer escalation. Referrals arriving with missing records. Procedure scheduling that touches multiple facilities. Billing with specialty modifiers that most front desk teams were never trained on. We step in and handle all of it so your providers can focus on the work only they can do.
- Works alongside your team, not instead of them. Your staff keeps their roles and loses the bottlenecks.
- Pre-trained on ModMed, Nextech, Athenahealth, Epic, AdvancedMD and more.
- We sign a Business Associate Agreement before your assistant touches a single file.
- 14 day free trial. If it is not the right fit for your practice, you walk away. No card charged.
🛡️ HIPAA Compliant
⚡ 72 Hour Match
👨⚕️ MD-Designed Workflows
🔄 Cancel Anytime
💰 See What Flexteem Saves Your Practice
Enter your current staffing costs and see your annual savings instantly.
Your Estimated Annual Savings
$30,420
That is enough to fund a new piece of equipment, add a clinical support role, or simply keep more of what your practice earns.
Lock In These Savings
$9.25
Flexteem hourly rate
$24+
Average in-house specialty rate
61%
Average cost reduction
Real Practices. Real Results.
References are available on your discovery call. We are proud to connect you with practices currently using Flexteem.
References Available Upon Request
Want to speak directly with a practice manager or physician currently using a Flexteem assistant? We connect you on your discovery call.
Request a reference★★★★★
"Our prior authorization queue was the single biggest bottleneck in the practice. The Flexteem assistant cleared it within the first week. Our providers stopped asking about pending auths because the answer was always ready before they asked."
Verified Flexteem Client
Specialty Medical Practice, Midwest
What changed in 60 days
Zero
Pending prior auths older than 48 hours
100%
Referral records complete before appointment
$2.8k
Saved per month vs in-house hire
Specialty Practice Admin Is Not a General Problem. It Needs a Specialist Solution.
A cardiologist whose prior authorization for a nuclear stress test sits unsubmitted for three days is a cardiologist whose patient is waiting for a diagnosis. An orthopedic surgeon whose referral packet arrives without the MRI report wastes the first ten minutes of every new consult. A gastroenterologist whose colonoscopy claims go out with the wrong modifier faces denials that take four to six weeks to resolve.
These are not problems a general admin hire solves. They require someone trained in the specific workflows, codes, and payer rules that your specialty runs on. Someone who knows the difference between a 25 modifier and a 59, who understands what documentation an insurer needs to approve a procedure before the procedure date, and who can get a complete referral packet from a primary care office without your front desk spending an hour on hold.
That is exactly what Flexteem provides. An assistant built around specialty medicine. Not adapted from a general template. Matched to your practice in 72 hours. Starting at $9.25 per hour with no setup fees and no long-term contracts.
Flexteem vs. The Traditional Hiring Headache
Specialty practices pay more to recruit and train admin staff. The savings with Flexteem are even larger.
Traditional In-House Hire
- $20 to $26 per hour for specialty-experienced staff
- Plus benefits, payroll taxes, and PTO
- Weeks to recruit, interview, and hire
- Specialty training costs fall on your practice
- Lost productivity when they leave
- No trial period before they are on payroll
The Bottom Line
A full-time specialty-experienced hire costs your practice over $4,500 per month when you factor in all hidden costs. A full-time Flexteem assistant costs exactly $1,480 per month. Your practice keeps more than $36,000 every year and gets better specialist coverage than a single in-house hire provides.
Your Specialist Assistant Working in 72 Hours
No lengthy onboarding. No weeks of training. Three steps and your practice has the backup it needs.
1
Tell Us About Your Specialty
Fill out the form or book a 20-minute call. We ask about your EHR, your payer mix, your prior auth volume, and the specific bottlenecks slowing your providers down.
Day 1
2
Meet Your Matched Assistant
We match you with an assistant trained in your specialty, your EHR, and your billing rules. You meet them before anything begins. Your business associate agreement is signed before day one.
Within 72 hours
3
Your Practice Gets Breathing Room
Your assistant starts clearing prior auths, coordinating referrals, managing scheduling, and handling billing. If you are not seeing real results in 14 days, you walk away. No card charged.
Zero risk
100%
RISK FREE
GUARANTEE
GUARANTEE
Our Guarantee To You
We know handing specialty admin work to someone new takes trust. Try your assistant for 14 full days. If they are not clearing your prior auth queue, getting your referral records in on time, and improving your billing accuracy, you pay nothing. One email and you are done. We take all the risk so you do not have to.
We Already Know Your Software
You should not have to pay someone while you teach them the basics. Our assistants come pre-trained on every major specialty EHR and practice management platform.
ModMed
Nextech
Athenahealth
Epic
AdvancedMD
eClinicalWorksWe verify and bill all the major networks:
Blue Cross
Aetna
UnitedHealthcare
Cigna
Humana
Anthem
Medicare
Medicaid
Tricare
CareFirst
MetLife
Oscar HealthBlue CrossAetnaUnitedHealthcareCignaHumanaAnthemMedicareMedicaidTricareCareFirstMetLifeOscar HealthWhat We Handle for Your Specialty Practice
Six tasks that create bottlenecks in specialty practices every single day. We take each one completely off your plate.
Prior Authorization Management
We submit prior authorization requests with the clinical documentation your providers supply. Every request is tracked to determination. Payers who have not responded within standard timelines get follow-up calls. Denials are reviewed and escalated to peer-to-peer review when clinically indicated. Nothing sits in a queue without someone actively managing it.
Incoming Referral Coordination
When a referral arrives, your assistant contacts the referring office and requests any records that did not come with it. Clinical notes, imaging, labs, operative reports. Everything your provider needs to conduct a complete consult is in the chart before the patient walks in the door. The gap-in-the-record problem stops.
Procedure and Surgery Scheduling
Specialty scheduling has layers that general scheduling does not. Procedures require authorization confirmation before booking. Surgery requires facility coordination, anesthesia scheduling, and pre-op requirements. Your assistant manages all of it so every appointment on the calendar is ready to proceed and no one arrives to find a missing piece.
Specialty Billing and Claims Management
Claims go out with specialty-specific CPT codes, the correct modifiers, and accurate diagnosis linkage. Your assistant handles billing for cardiology, orthopedics, gastroenterology, ophthalmology, and other specialties. Denied claims are reviewed, corrected, and resubmitted. Revenue that would have been written off comes back.
Specialty Insurance Verification
Benefits verified before each appointment with complete detail: specialist copay, referral requirements, procedure coverage, out-of-pocket maximums, and patient financial responsibility estimates. Your front desk gives patients accurate cost information at check-in. No billing disputes after the visit because nobody knew what the patient owed.
Patient Prep and Follow-Up Communication
Procedure preparation instructions sent in advance. Fasting guidelines confirmed the day before. Post-procedure care information communicated after the visit. Follow-up appointments scheduled while the patient is still engaged. Your clinical team stops repeating the same instructions and starts having actual clinical conversations.
Your Staff Gets Their Day Back
Every specialty practice that has added a Flexteem assistant says the same thing. The providers felt the difference immediately. But it was the front desk team who asked loudest to keep it.
The Tasks That Eat the Morning
Prior auth hold queues that take 45 minutes per call. Referral records that need to be requested from three different offices. Insurance verification that requires a live phone call because the portal is down. These tasks pile up before the first patient arrives and never get fully cleared.
We Take Them. Your Team Stays.
Your Flexteem assistant handles prior authorizations, referral coordination, insurance verification, procedure scheduling, and specialty billing. Your in-office team keeps their jobs. They just stop doing the work they were never supposed to be doing in the first place.
Your Team Becomes Our Biggest Fan
Every practice we work with tells us this. Their team starts cautious. Within two weeks, they are asking the practice manager not to cancel. When the prior auth queue disappears and referral records start arriving complete, people come to work differently.
Real Results From Real Practices
Two case studies from practices that stopped losing revenue to admin problems and started growing instead.
Case Study
How One Practice Lost Over $100,000 in Revenue Without Knowing It
Gaps in insurance verification tracking were quietly costing a healthcare practice more than $100,000 a year. This is how they discovered it and how Flexteem stopped the losses within weeks of starting.
Read the full story →Case Study
They Were Open 4 Days a Week. Now They See Patients Every Day.
A healthcare practice was closing three days a week because the admin load was too heavy to manage. After adding a Flexteem assistant, they expanded to seven days without a single new in-office hire.
Read the full story →
We Speak Your Specialty
We match every assistant to the specific specialty they are supporting. You get someone who already understands your world.
Cardiology
Prior authorizations for stress testing, echocardiograms, and interventional procedures. Referral coordination from primary care. Cardiology billing with the right diagnostic and procedural modifiers.
Orthopedic Surgery
Surgical scheduling coordinated across your practice, the facility, and anesthesia. Authorization tracking for joint replacements, arthroscopies, and spine procedures. Post-op follow-up scheduling.
Gastroenterology
Colonoscopy and endoscopy scheduling with prep coordination. Prior authorizations for biologics and advanced diagnostics. GI billing with the correct procedure codes and anesthesia crossover documentation.
Ophthalmology
Surgical pre-certification for cataract, retina, and glaucoma procedures. Medical versus refractive billing separation. Optical dispensary admin support alongside your clinical schedule.
Rheumatology and Neurology
Biologic and infusion prior authorizations that require clinical step therapy documentation. Complex multi-specialist referral management. Chronic condition management billing with the correct evaluation codes.
Multi-Location Groups
Unified admin support across all your locations. Consistent workflows, shared prior auth tracking, and centralized insurance verification so every site runs to the same standard.
A Note from Our Founder
Why we built Flexteem specifically around specialty medicine, not around a generic healthcare template.
AD
Founder's Note
Dr. Adewale Daso, MD, MSc
Physician and Founder, Flexteem LLC
I trained and practiced medicine in settings where the administrative demands on specialist teams were enormous. A cardiologist seeing 20 patients a day should not be spending hours on prior authorization calls. An orthopedic surgeon should not be starting a new consult only to discover the operative report from the referring surgeon was never requested. These are failures of process, not failures of people.
When I founded Flexteem, I built specialty practice support from the ground up rather than adapting a general template. That means our assistants are trained on the specific prior authorization processes for specialty procedures and medications, the referral documentation standards that specialists require, the billing modifiers and coding rules that apply to your specialty, and the EHR workflows inside the platforms your practice already uses.
Before any Flexteem assistant touches your patient data, they have signed a business associate agreement and been through HIPAA training with a clinical focus. Our workflows were built by someone who has seen what happens when healthcare admin goes wrong. They were designed so it does not.
If you are a specialist or practice manager who has been hesitant to bring in outside admin support because you were not sure someone could actually understand your workflows, that is the exact hesitation I built Flexteem to remove. Book a call. Let us show you what this looks like for your specific practice.
HIPAA Compliance Built Into Every Process
We protect your patient data as fiercely as you do.
Before any Flexteem assistant is given access to your software, we execute a legally binding Business Associate Agreement directly with your office. Every assistant completes HIPAA training with a clinical focus. Our workflows were designed by an MD who understands exactly what PHI protection requires in a specialty setting.
BAA Signed
Before any access
Encrypted Systems
End to end data protection
Background Checked
Every assistant
HIPAA Trained
Clinical-grade focus
Questions Specialty Practices Ask Us
Honest answers to what practice managers and physicians want to know before they start.
Yes. Our assistants are experienced with ModMed (Modernizing Medicine), Nextech, Athenahealth, Epic, AdvancedMD, and eClinicalWorks. We learn your specific setup during onboarding so there is no disruption to how your practice operates. Your front desk does not train the assistant on the platform.
Yes. We submit prior authorization requests with your clinical documentation, track every request to determination, follow up with payers, and coordinate peer-to-peer review scheduling when a denial requires clinical escalation. Nothing waits without active management.
When a referral arrives, your assistant reviews it for completeness. Any missing records, imaging, or clinical notes are requested directly from the referring office and tracked until received. Your providers walk into every new consult with a complete chart. The incomplete referral problem goes away.
Yes. Our assistants are trained on specialty billing rules including the correct modifiers for cardiology, orthopedic surgery, gastroenterology, and ophthalmology, as well as specialist evaluation and management coding guidelines. Claims go out correctly the first time. Denials are identified and resubmitted with corrected documentation.
We match you with a dedicated assistant within 72 hours of your consultation. Your 14-day free trial starts right after the business associate agreement is signed. No credit card required.
No. After the 14-day free trial, you are billed weekly for actual hours worked at $9.25 per hour. You adjust hours or cancel anytime with one email. No penalties. No minimums.
Your Specialists Deserve an Office That Runs Without Friction.
No more prior auth delays. No more consults starting without the right records. No more billing errors discovered weeks after the visit. Start your free 14-day trial and have a trained specialty assistant working inside your practice in exactly 72 hours.
No credit card
14 days free
Cancel anytime
BAA signed