Flexteem Virtual Assistant
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- No recruiting fees or training costs
- Ready to start working in 72 hours
- Flexible contracts. Cancel anytime.
- 14-day risk-free trial included
Your Dermatology Practice Is Losing Revenue to Admin.
Reclaim It With a HIPAA-Trained Assistant at $9.25 Per Hour.
Mental health practices carry an administrative weight most other specialties never see. Sensitive intake forms, insurance authorizations that require clinical justification, no-show patterns that need a careful response. We built our support specifically for therapy and psychiatry. Not adapted from a generic template.
- Works alongside your team, not instead of them. Your staff keeps their jobs and loses the busywork.
- Pre-trained on ModMed, Nextech, Kareo, AdvancedMD, Practice Fusion and more.
- Workflows designed by an MD with clinical-grade privacy built in from the start.
- 14-day free trial. If it is not the right fit, you walk away. No card charged.
HIPAA Compliant
MD-Designed Workflows
72 Hour Match
No Credit Card
Cancel Anytime
Why Dermatology Practices Lose More Revenue to Admin Than Most Specialties
A patient reaching out to a therapist for the first time has often spent weeks working up the courage to do it. If your intake process is slow or does not respond quickly, they move on. Most practices lose between 20 and 40 percent of new patient inquiries before a first appointment is ever booked.
Insurance authorizations for behavioral health require clinical justification. No-shows in a therapy practice are not just lost revenue. They can signal something clinically significant. And behavioral health billing uses CPT codes specific to session length, modality, and provider type that most generic billing services handle incorrectly.
We built Flexteem's mental health support around these realities. Not around a general healthcare template. Your assistant understands the extra sensitivity involved, works inside your existing software, and handles the tasks your clinical team should never have to touch between sessions. Starting at $9.25 per hour. Matched in 72 hours.
Flexteem vs. The Traditional Hiring Headache
Most mental health practices do not realize how much of their revenue is quietly lost through front desk overhead and admin that never gets done properly.
Traditional In-House Hire
- $18 to $22 per hour average wage
- Plus costly benefits and payroll taxes
- Thousands to recruit and train
- Average employee stays less than 18 months
- Lost productivity and sick days
- No trial period to see if they fit
The Bottom Line
A full-time in-house hire costs your practice over $4,000 per month when you factor in hidden costs. A full-time Flexteem assistant costs exactly $1,480 per month. That means your practice saves more than $30,000 every single year while your patients get better service.
From Inquiry to Working Assistant in 3 Simple Steps
We get you set up in 72 hours. No lengthy interviews. No recruitment fees. No disruption to your clinical workflow.
1
Tell Us About Your Practice
Fill out the form or book a quick call. We ask about your software, your patient population, and the specific admin tasks pulling your clinicians away from care.
Day 1
2
Meet Your Assistant
We hand match you with an assistant trained in mental health admin and your specific EHR. You meet them before anything starts. Business associate agreement signed.
Within 72 hours
3
Your Team Gets Backup
Your assistant logs in and starts handling intake coordination, scheduling, insurance verification, and billing. 14-day free trial. No card charged. No questions if you walk away.
Zero risk
100%
RISK FREE
GUARANTEE
GUARANTEE
Our Guarantee To You
We know trusting someone new with your practice is a big step, especially in mental health where patient trust is everything. Try your assistant for 14 full days. If they are not saving your team time, improving your intake process, and fitting right into your practice, you pay nothing. No awkward cancellation fees. Just a simple email and you are done. We take all the risk so you do not have to.
We Already Know Your Software
You should not have to pay someone while you teach them the basics. Our assistants come pre-trained on every major mental health platform.
SimplePractice
TherapyNotes
Jane App
TheraNest
AdvancedMD
KareoPlus, we verify and bill all the major behavioral health networks:
Blue Cross
Aetna
UnitedHealthcare
Cigna
Magellan Health
Optum Behavioral
Humana
Medicare
Medicaid
Anthem
TricareBlue CrossAetnaUnitedHealthcareCignaMagellan HealthOptum BehavioralHumanaMedicareMedicaidAnthemTricareWhat Your Flexteem Assistant Handles for Your Dermatology Practice
Five tasks that eat dermatology front desk time every single day. We handle them so your providers never get pulled away from patients.
Prior Authorization for Biologics and Medical Procedures
Your assistant submits prior authorization requests for Dupixent, Skyrizi, Tremfya, Cosentyx, and other biologics using the clinical documentation your providers supply. We track each request through to determination, follow up with insurers, and flag denials for appeal. No biologic treatment gets delayed because paperwork sat unsubmitted.
Insurance Verification That Separates Medical from Cosmetic
Dermatology verification requires distinguishing between medically necessary procedures and cosmetic ones within the same visit. Your assistant verifies benefits, deductible status, and coverage for each procedure category before the patient arrives, so your front desk never gives a patient incorrect cost information at check-in.
Procedure Scheduling and Appointment Coordination
Mohs surgery needs block time. Biopsy follow-ups need to align with pathology turnaround. Cosmetic appointments have different booking rules than medical visits. Your assistant manages the calendar with the nuance each appointment type requires, keeping the schedule full and properly sequenced.
Dermatology Billing and Claims Management
Claims go out with the correct dermatology CPT codes: excision codes by lesion size and location, Mohs surgery codes (17311-17315), destruction codes, biopsy codes, and cosmetic procedure codes billed directly to patients. Every claim goes out with the right modifiers. Denials are identified and resubmitted with correct documentation.
Patient Recalls and Annual Skin Check Outreach
Annual skin checks, post-biopsy follow-ups, treatment progress checks. Your assistant manages the complete recall workflow so no patient falls off the schedule. Reminders go out before every appointment. Patients who miss get a follow-up call the same day. Your schedule stays full without your front desk manually working through a recall list.
New Patient Intake and Referral Coordination
New patient packets sent and followed up on. Referral records requested and tracked. Insurance information collected and verified before the first visit. Your assistant coordinates every step from initial inquiry to the patient sitting in your exam room, so your front desk is not managing intake paperwork between patient check-ins.
From Our Blog: Real Practice Results
See how practices like yours reduced admin, recovered lost revenue, and grew their patient capacity.
Case Study
How One Practice Lost Over $100,000 in Revenue Without Knowing It
Gaps in insurance verification tracking were quietly costing a practice more than $100,000 a year. This is how they found out and how Flexteem stopped the losses within weeks of starting.
Read the full story →Case Study
They Were Open 4 Days a Week. Now They See Patients Every Day.
A healthcare practice was closing three days a week because the admin load was too heavy. After adding a Flexteem assistant, they expanded to seven days without a single new in-office hire.
Read the full story →
Why Mental Health Practices Choose Flexteem
We were built for the specific demands of therapy and psychiatry. Not adapted from a general healthcare template.
Clinical-Grade Privacy by Design
Our workflows were built by an MD who understood that mental health records carry different legal and ethical weight than standard medical records. Every communication protocol and system access rule was written with that in mind.
Works Inside Your Existing Systems
Our assistants are experienced with SimplePractice, TherapyNotes, TheraNest, Jane App, AdvancedMD, and Kareo. No need to change the tools your practice already uses.
Less Than Half the Cost of an In-Office Hire
At $9.25 per hour you get a skilled, dedicated admin professional without payroll taxes, benefits, sick days, or the time and cost of recruiting someone new every 18 months.
A Note from Our Founder
Why Flexteem handles mental health practices differently from any other virtual assistant company.
AD
Founder's Note
Dr. Adewale Daso, MD, MSc
Physician and Founder, Flexteem LLC
When I founded Flexteem, I made a deliberate choice not to build a generic virtual assistant company. I spent years working inside medical systems watching what happens when administrative support is not designed around the actual clinical workflows of a specialty. Dermatology is a specialty where that gap is exceptionally costly.
A patient's mental health diagnosis, their treatment history, the fact that they are seeing a mental health provider at all. These are not just private facts. They are facts whose exposure can affect someone's employment, relationships, and safety. Every person who touches that information needs to understand that weight before they ever pick up the phone or log into your system.
That is why I designed Flexteem's mental health workflows from the ground up rather than adapting a general template. Our assistants are trained on HIPAA requirements specific to behavioral health, including the additional protections that apply to psychotherapy notes and records involving substance use treatment. Before any assistant touches your patient data, they have signed a business associate agreement, completed HIPAA training with a behavioral health focus, and been briefed on the specific communication protocols that mental health patients deserve.
This is not a checkbox. It is the foundation of how we work. If you are a therapist or psychiatrist considering outside administrative support for the first time, I understand the hesitation. You have spent years building trust with your patients. You should not have to compromise that trust to get help with the paperwork. That is exactly the problem we set out to solve.
Your Questions, Answered
Yes. Our assistants are experienced with SimplePractice, TherapyNotes, TheraNest, Jane App, AdvancedMD, and Kareo. We learn your specific setup during onboarding so there is no disruption to your clinical workflow.
All assistants sign a business associate agreement before any work begins. They are trained in HIPAA with a specific behavioral health focus, including the heightened protections that apply to psychotherapy notes and how to handle requests from third parties. Our workflows were designed by an MD with clinical privacy standards built in.
Yes. Our assistants are trained on CPT codes specific to mental health: psychotherapy codes by session length (90832, 90834, 90837), psychiatric evaluation codes (90791, 90792), and telehealth modifiers. Claims go out correctly. Denials are identified and resubmitted with the right documentation.
Both. Solo therapists and psychiatrists often benefit most because they are handling every admin task themselves. A solo practitioner spending three hours per week on intake paperwork and insurance calls is seeing fewer patients than they should be. We take all of it so you can stay in the room.
We match you with a dedicated assistant within 72 hours of your initial call. Your 14-day free trial starts right after onboarding with no credit card required.
No. After the free trial you are billed weekly at $9.25 per hour for actual hours worked. You adjust hours or cancel anytime with one email and no penalties.
Your Providers Should Be Treating Patients, Not Managing Prior Auths.
Not managing an intake queue. Not on hold with insurance. Not worrying about billing errors. Start your 14-day free trial today. We handle the admin so your providers can stay focused on the patients who need them most.
No credit card
14 days free
Cancel anytime
MD-designed workflows