Flexteem Virtual Assistant
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- Ready to start working in 72 hours
- Flexible contracts (cancel anytime)
- 14-day risk free trial included
Your Mental Health Clinicians Should Be With Patients, Not Buried in Admin
Flexteem provides HIPAA-compliant virtual assistants for mental health practices, therapy offices, psychiatry practices, and addiction treatment centers across all 50 states. We handle scheduling, insurance verification, billing, and patient intake so your providers can stay fully focused on the people they are helping. Starting at $9.25 per hour. We match you with an assistant in 72 hours.
HIPAA Compliant
Matched in 72 Hours
Flexible Contracts
No Credit Card Required
Cancel Anytime
Admin That Runs in the Background So Clinicians Can Focus
Mental health clinicians do their best work when they are not pulled away by phone calls, insurance paperwork, and intake coordination. Every hour spent on admin is an hour not spent with a patient who needs help.
Our virtual assistants handle mental health practice operations with discretion and professionalism. We manage flexible telehealth and in-person scheduling, navigate complex behavioral health insurance authorizations, handle billing with proper CPT codes, and coordinate new patient intake so your providers can stay focused on care.
Starting at just $9.25 per hour with no long-term contracts, you get HIPAA-trained support that works within your existing systems and understands the absolute sensitivity of the work your practice does.
Virtual Assistant Versus Traditional Front Desk Staff
Most private practices and small groups lose thousands of dollars a month on unnecessary administrative overhead.
Traditional In-House Hire
- $18 to $24 per hour average wage
- Plus costly benefits and payroll taxes
- Thousands of dollars to recruit and train
- Lost productivity due to sick days
The Bottom Line
A full time in-house receptionist costs your practice over $4,000 per month when you factor in hidden costs. A full time Flexteem virtual assistant costs exactly $1,480 per month. That means your practice saves more than $30,000 every single year while increasing clinical focus.
We Already Know Your Practice Software
Our virtual assistants are highly trained on the leading EHR and telehealth platforms used in modern Behavioral Health practices.
SimplePractice
TherapyNotes
TheraNest
AdvancedMD
Kareo / Tebra
Ironclad Security and Strict HIPAA Compliance
We protect your practice and your sensitive patient data as fiercely as you do.
Mental health records require the highest level of discretion. Before any Flexteem virtual assistant is given access to your EHR software, scheduling systems, or patient information, we execute a legally binding Business Associate Agreement (BAA) directly with your practice. We take your security seriously, ensuring your therapy notes and patient identities are always legally protected.
What We Handle for Your Practice
Appointment Scheduling
We handle scheduling for individual sessions, group therapy, and telehealth appointments so your calendar stays organized and patients get seen without delays.
Insurance Verification
We verify behavioral health benefits and manage pre-authorization requests so your team knows what is covered before the first session and claims go out clean.
Patient Communication
We handle patient calls and emails with absolute discretion and care, always communicating with the sensitivity that mental health patients deserve.
Billing and Claims
We handle mental health billing with proper CPT coding for therapy, assessments, and psychiatric services so your claims go out correctly and reimbursements come back on time.
Intake Coordination
We manage new patient intake from start to finish including consent forms, intake questionnaires, and patient portal setup so new patients arrive prepared.
Crisis Protocol Support
We route emergency calls to the right clinical channels based on your specific crisis protocols so urgent situations are handled quickly and correctly.
Join Healthcare Practices Nationwide
Trusted by practices across 38 states to handle the administrative work so clinicians can focus on care.
4.9/5
Client satisfaction
72hr
Average match time
$9.25
Starting hourly rate
14 days
Risk-free trial
★★★★★
"Within 72 hours we had someone trained on our system handling insurance verifications. No-shows dropped and we got our weekends back."
Dr. Lionel Vera
Pediatric Dentistry on Kimball · Flexteem Client
Want to speak with a current client? Request a reference on your discovery call.
Why Mental Health Practices Choose Flexteem
HIPAA Compliant and Discreet
All assistants are trained in HIPAA compliance and understand the extra sensitivity required when communicating with mental health patients. A BAA is signed with every practice.
Works Inside Your Systems
Our assistants are experienced with SimplePractice, TherapyNotes, TheraNest, AdvancedMD, and Kareo. No need to change the tools your practice already uses.
Far Less Than an In-House Hire
At $9.25 per hour you get a skilled, dedicated admin professional without payroll taxes, benefits, sick days, or the time and cost of recruiting someone new.
Common Questions
Yes. Our virtual assistants are experienced with SimplePractice, TherapyNotes, TheraNest, AdvancedMD, and Kareo. We learn your specific platform during onboarding so there is no disruption to your workflow.
All Flexteem virtual assistants are trained in HIPAA compliance and work within secure systems. We sign a Business Associate Agreement with every practice and our assistants are specifically trained on communicating with mental health patients with the care and discretion they deserve.
We match you with a dedicated assistant within 72 hours of your consultation. Your 14-day free trial starts right after onboarding with no credit card required.
No. There are no long-term contracts. You start with the 14-day free trial and can adjust your hours or cancel at any time with no penalties.
Your Clinicians Should Be Focused on Patients, Not Paperwork
Start your 14-day free trial today. We handle the admin so your providers can stay fully present with the patients who need them most. No credit card needed.