Flexteem Virtual Assistant
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- No recruiting fees or training costs
- Ready to start working in 72 hours
- Flexible contracts mean you can cancel anytime
- 14 day risk free trial included
Your Assisted Living Staff Should Be With Residents, Not Behind a Desk
Flexteem provides HIPAA-compliant virtual assistants who handle the administrative demands of your facility so your on-site team can stay fully focused on residents. Move-in coordination, family communication, billing, scheduling, and more. Starting at $9.25 per hour.
Give Your Team the Space to Actually Care for Residents
Every phone call your on-site staff answers, every form they fill out, and every vendor email they respond to is time taken away from the people living in your facility. That adds up fast, and residents notice when staff are distracted.
Our virtual assistants handle the demanding back-office work so your team can stay present. Move-in coordination, family updates, billing, vendor scheduling, and general admin all taken completely off your plate. Your staff focuses on creating a warm, welcoming environment. We handle everything behind the scenes.
Starting at $9.25 per hour with no long-term contracts, you get HIPAA-trained support that fits your budget and scales with your facility.
Virtual Assistant Versus Traditional Facility Staff
Most assisted living facilities do not realize how much money they lose on traditional front-office overhead.
Traditional In-House Admin
- $18 to $22 per hour average wage
- Plus costly benefits and payroll taxes
- Thousands of dollars to recruit and train
- Average employee stays less than 18 months
- Lost productivity due to sick days and holidays
- No trial period to see if they are a good fit
The Bottom Line
A full time in-house hire costs your facility over $4,000 per month when you factor in hidden costs. A full time Flexteem virtual assistant costs exactly $1,480 per month. That means your facility saves more than $30,000 every single year while improving administrative efficiency.
We Already Know Your Senior Living Software
Our virtual assistants are highly trained on the leading EHR and facility management platforms used in Assisted Living and CCRCs.
PointClickCare
MatrixCare
Yardi
ALIS
Eldermark
Ironclad Security and Strict HIPAA Compliance
We protect your facility and your resident data as fiercely as you do.
Before any Flexteem virtual assistant is given access to your facility management software or resident records, we execute a legally binding Business Associate Agreement directly with your community. We absolutely require this federal HIPAA contract to be signed before our team begins any work. We take your security seriously, ensuring your operations are always protected.
What We Handle for Your Facility
Move-In Coordination
We manage the entire move-in process including documentation, agreements, and family communication so new residents are welcomed without stress on your staff.
Family Communication
We handle family calls, email inquiries, and care conference coordination with professionalism and care so families stay informed and your staff stays undistracted.
Appointment Scheduling
We coordinate resident medical appointments and transportation so nothing gets missed and families always know what is happening.
Billing Support
We manage monthly billing coordination and handle financial communication with resident families clearly so billing disputes and confusion stay off your staff's desk.
Vendor Coordination
We manage vendor communications and service scheduling so your facility operations run on time without pulling your team into those conversations.
Administrative Support
We handle general admin tasks, filing, and documentation management so your records stay organized and your team stays fully available for residents.
Join Healthcare Practices Nationwide
Trusted by practices across 38 states to handle the administrative work so clinicians can focus on care.
4.9/5
Client satisfaction
72hr
Average match time
$9.25
Starting hourly rate
14 days
Risk-free trial
★★★★★
"Within 72 hours we had someone trained on our system handling insurance verifications. No-shows dropped and we got our weekends back."
Dr. Lionel Vera
Pediatric Dentistry on Kimball · Flexteem Client
Want to speak with a current client? Request a reference on your discovery call.
Why Assisted Living Facilities Choose Flexteem
HIPAA Compliant from Day One
All assistants are trained in HIPAA requirements. We sign a Business Associate Agreement with every facility and access your systems through secure encrypted connections.
Far Less Than an In-House Hire
At $9.25 per hour you get a skilled, dedicated admin professional without payroll taxes, benefits, sick days, or months of onboarding time.
Ready in Days, Not Weeks
Most facilities have their virtual assistant up and running within 72 hours of their consultation. We handle the onboarding and system training.
Common Questions
Yes. Our assistants are experienced with senior living and facility management software like PointClickCare, MatrixCare, Yardi, ALIS, and Eldermark. We learn your specific systems during onboarding so the transition is smooth for your team with no disruption to daily operations.
We can match you with a dedicated assistant within 72 hours of your consultation. Your 14 day free trial starts right after onboarding and there is no credit card required to begin.
Yes. All Flexteem virtual assistants are trained in HIPAA compliance and we sign a Business Associate Agreement with every facility. Resident data is handled securely at all times through encrypted access to your systems.
No. There are no long-term contracts. You can start with the 14 day free trial and adjust or cancel at any time. You are never locked in.
Your Residents Deserve Staff Who Are Fully Present
Start your 14 day free trial today. No credit card needed and no long-term commitment. We get to work right away so your team can get back to what matters.