Flexteem Virtual Assistant
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- Ready to start working in 72 hours
- Flexible contracts (cancel anytime)
- 14-day risk free trial included
Your Urgent Care Staff Should Be With Walk-In Patients, Not Answering the Phone
Flexteem provides HIPAA-compliant virtual assistants for urgent care centers across all 50 states. We handle rapid patient registration, real-time insurance verification, call queues, claims processing, and occupational medicine coordination. Starting at $9.25 per hour. We match you with an assistant in 72 hours.
HIPAA Compliant
Matched in 72 Hours
Flexible Contracts
No Credit Card Required
Cancel Anytime
Keep Your Urgent Care Moving at Full Speed
Urgent care runs on speed. When your waiting room is full, every minute your on-site staff spends answering phone calls or verifying insurance is a minute they are not moving patients through. The phone does not stop during peak hours, and neither do the registration requirements or billing tasks that follow every visit.
Our virtual assistants are trained specifically for urgent care operations. We register patients remotely, verify insurance in real time, handle the phone queue so your staff stays focused on walk-ins, process claims with correct S-codes and EM coding, and coordinate follow-up referrals and occupational medicine services.
Starting at $9.25 per hour with no long-term contracts, you get HIPAA-trained support that scales with your volume during flu season rushes and stays steady during quieter periods.
What We Handle for Your Center
Rapid Registration
We handle remote patient registration and demographic entry quickly and accurately so your on-site staff does not have to stop what they are doing to check someone in.
Insurance Verification
We run real-time eligibility checks, confirm copays, and track deductibles across all major payers so your billing team has clean information before the visit closes.
Patient Communication
We handle your inbound call queue during peak hours, communicate current wait times, triage patient inquiries, and route clinical questions to the right person so your on-site staff stays undistracted.
Claims Processing
We submit medical claims rapidly with accurate urgent care S-codes and EM coding so your revenue cycle keeps moving without delays or avoidable denials.
Follow-Up Coordination
We manage post-visit specialist referrals, send clinical notes to receiving providers, and conduct follow-up wellness calls so patients stay connected to their care after they leave.
Occupational Medicine
We coordinate workers comp claims, drug screening authorizations, and employer services so your occupational medicine program runs smoothly alongside your walk-in volume.
Virtual Assistant Versus In-House Clinic Staff
Most urgent care centers don't realize how much of their operational budget is lost on traditional front-desk overhead.
Traditional In-House Hire
- $18 to $24 per hour average wage
- Plus costly benefits and payroll taxes
- Thousands of dollars to recruit and train
- Lost productivity due to sick days
The Bottom Line
A full-time in-house receptionist costs your clinic over $4,000 per month when you factor in hidden costs. A full-time Flexteem virtual assistant costs exactly $1,480 per month. That means your clinic saves more than $30,000 every single year while improving your patient throughput.
Why Urgent Care Centers Choose Flexteem
Trained for Urgent Care Speed
Our assistants understand urgent care workflows including rapid registration, real-time insurance verification, S-code billing, and occupational medicine coordination. They keep up with your pace.
Frees Your On-Site Staff Completely
We take the phones and registration off your team so they can give every walk-in patient their full attention without interruption during peak hours or flu season surges.
Far Less Than an In-House Hire
At $9.25 per hour you get a skilled dedicated admin professional without payroll taxes, benefits, sick days, or the time and cost of bringing on another front desk employee.
Common Questions
Yes. Our virtual assistants are trained with Experity, Athenahealth, Epic, and AdvancedMD. We integrate into your existing workflow during onboarding so your team sees no disruption from day one.
Our virtual assistants handle your inbound calls as the first point of contact. We triage patient inquiries, communicate current wait times, route clinical questions to the right person, and keep your on-site staff free to focus entirely on the patients in front of them.
We can match you with a dedicated assistant within 72 hours of your consultation. Your 14 day free trial starts right after onboarding with no credit card required.
No. There are no long-term contracts. You start with the 14 day free trial and can adjust or cancel at any time with no penalties.
Keep Your Urgent Care Moving at Full Speed
Start your 14 day free trial today. We handle registration, phones, insurance, and billing so your on-site staff stays focused on every patient who walks through the door. No credit card needed.