Flexteem Virtual Admin
- Flat rate of $9.25 per hour
- Zero payroll taxes and zero benefits
- Ready to start working in 72 hours
- Flexible contracts (cancel anytime)
- 14-day risk free trial included
Your Front Desk Never Calls in Sick. Virtual Admin Support for $9.25/hr.
Your front desk is the first impression patients get of your practice. When it is understaffed or overwhelmed, your entire workflow suffers. Our HIPAA-compliant virtual assistants step in as a true extension of your team, managing emails, faxes, and scheduling. Matched in exactly 72 hours.
HIPAA Compliant
Matched in 72 Hours
Works Your Hours
No Credit Card Required
A Reliable Remote Front Desk That Works Like Your Own Staff
High staff turnover, sick days, and heavy call volumes should not disrupt the experience your patients have when they contact your practice. When your in-house team is stretched too thin, things get missed, and patients notice.
Our virtual front desk assistants handle the constant flow of calls, emails, incoming faxes, and scheduling gaps so your on-site team can stay focused on the patients right in front of them. We work inside your existing systems and follow your exact protocols, just like a member of your own staff.
Starting at $9.25 per hour, you get reliable HIPAA-compliant front desk coverage that keeps your practice running no matter how busy the day gets.
Virtual Receptionist Versus In-House Front Desk
The cost of keeping a front desk fully staffed locally is draining practice budgets.
Traditional In-House Receptionist
- $18 to $22 per hour average wage
- Plus costly benefits and payroll taxes
- High turnover rate (less than 18 months)
- Requires physical desk space and hardware
The Bottom Line
A full-time in-house receptionist costs your practice over $4,000 per month when you factor in hidden costs. A full-time Flexteem virtual assistant costs exactly $1,480 per month. That means your practice saves more than $30,000 every single year, and your front desk is never unstaffed.
We Communicate Just Like In-House Staff
We use the team collaboration tools your practice is already using, so reaching your virtual assistant is exactly like tapping the shoulder of the person next to you.
Slack
Microsoft Teams
Google Chat
EHR Messaging
What Is Included
Full Call Coverage
We manage all incoming and outgoing calls and serve as a professional, friendly first point of contact for every patient who calls your practice.
Email Management
We handle your practice emails promptly and professionally, managing patient inquiries and filtering general correspondence so nothing important gets buried.
Fax Processing
We manage incoming faxes digitally, route referrals to the right place, and attach documents directly into the correct patient charts.
Appointment Coordination
We handle booking, confirming, rescheduling, and calendar optimization so your schedule stays full and your patients stay informed.
Staff Absence Coverage
When someone calls in sick or takes time off, we step in immediately so your front desk keeps running without skipping a beat.
Flexible Scheduling
We work the hours your practice needs, whether that is part-time support during peak hours or full-time coverage five days a week.
FAQ
Your virtual assistant uses the same tools your team already uses — Microsoft Teams, Slack, Google Chat, or your EHR internal messaging. They can notify on-site staff right away when a patient arrives or when something needs a provider's attention.
Yes. Your virtual assistant is assigned to match your exact clinic hours, whether you are in Eastern, Central, Mountain, or Pacific time. They are online and ready when your doors open and wrap up when you close.
Yes. Our virtual front desk assistants send digital intake forms to new patients ahead of their appointment, follow up to make sure they are completed, and enter all demographic and health history information into your system before the patient walks through the door.
Your Front Desk Should Never Be a Weak Link
Start your 14-day free trial today and see what reliable virtual front desk support does for your practice. Get matched in 72 hours. No credit card needed.